Almost three quarters of a person’s first impression of you comes from your body language, and you give off 10,000 body cues in the first few minutes of any interaction – phone or in person! Are you communicating positively and with intention or completely unaware of the signals that could be undermining your credibility and your professionalism.
Regardless of how old or young you are, everyone wants to be treated fairly and equally within the team service process. Whether our hair is naturally grayed or temporarily shades of pink, we all have the right to expect to be treated the same as the person standing beside us. That may mean you will need to be able communicte in a different manner or to appeal to a variety of core values, which are often different for each generation.
With practice and insight into your own body language, you can use the nonverbal cues your body conveys, such as eye contact, body posture, energy level and attitude, and voice tone to positively impact others in that crucial first minute and all the minutes (hours or days) that follow.
The ability to understand and use non-verbal communication is a powerful tool in helping connect with others, express what we really mean, navigate challenging personal situations, and build trust.
Are you ready to discover how powerful your non verbals can be in strengthening human interactions?
In this eynote presentation, we will explore the value of non-verbal communications – the assumptions, interpretations and evaluations that are being inferred from the style you choose in your day to day communiques.