Influential communication has a hypnotic quality to it. It controls your attention, focus and thoughts. However, if you have ever left a dialogue with the thought “that could have gone better”, then you realize that sometimes communication is not as simple or as easy as we tend to make it seem.
Some people are embarrassed when their communications are not as clear and succinct or as perfect as they planned them to be. For some reason, many of us think that communication skills should be automatic. The reality though, is that it’s a skill and like everything else that matters, it needs to be practiced and finessed.
When we are put on the spot or find ourselves in a potential conflict, we get anxious, our brains dive into a fight, flight or freeze response. Our ability to communicate shuts down. We lose access to all of the information that is so readily available during comfortable conversations. That’s why it’s possible for you to walk away from a confrontation saying to yourself “I know what I should have said and how I could have reacted – why didn’t I?”
Conversational Influence skills are the glue that helps you deepen your connections with others and improve teamwork, decision making and problem-solving strategies. It enables you to convey a message (Yes, even negative or difficult messages) without creating conflict or destroying trust. And …. it is a learned skill. Not innate.
In this short eBook, let me introduce you to some key strategies to help you develop your own influential style of communicating. This eBook is also the companion to our training programs by the same title.